Information we receive
When you contact us, we may receive your name, business email, company, country or region, and the production brief you choose to provide. Technical site records may include IP address, browser and device information, requested pages, timestamps, and security events. If you share artwork, sample photographs, machine context, or other application material, that content is processed for the inquiry you requested.
How information is used
Information may be used to route an inquiry to a relevant regional contact, prepare an application or distributor discussion, respond to support context, maintain business records, improve website usability, protect the service, and comply with law. We do not use the contact form as permission to publish your artwork or identify your company as a customer.
Sharing and international routing
A request may be shared with a distributor, service contact, hosting provider, security provider, or other processor that supports the stated purpose. Because distributor routing can cross borders, information may be processed in a jurisdiction different from yours. Appropriate contractual or legal safeguards are used where required. We do not sell personal information through this website.
Retention, security, and choices
Information is retained only as long as reasonably needed for the inquiry, relationship, recordkeeping, security, or legal requirement. Administrative, technical, and organizational measures are used to reduce unauthorized access, but no internet transmission or storage method is risk-free. Depending on applicable law, you may request access, correction, deletion, restriction, objection, or a portable copy. Identity may need to be verified before a request is fulfilled.
Cookies, external links, and updates
The site may use essential storage for operation and security. If optional analytics or marketing technologies are introduced, required notices or controls will be provided. External distributor or partner sites have their own privacy practices. This policy may change; the effective date identifies the current version. Submit privacy questions through the contact page and state the relevant country or region.